In general, you can visit the Site without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you. Generally, Technocad requests identifying information when you:
- Contact us by e-mail, phone or other means
- Place an order
- Provide feedback to an online survey or tell us about an idea or suggestion
- Participate in a rebate program, contest, or other promotional offer
- Request information or files from technical support or customer service
Technocad may ask for Personal Data like your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services.
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you.
In all instances, if you receive a newsletter or other mailing from us, you will always be able to “unsubscribe” to these mailings at any time.
What Technocad Will Do With Your Information
If you choose to give us personal information for any of the purposes above, this information is retained by Technocad and will only be used by Technocad to support your customer relationship with us. We will only contact you if further information is required from you to complete a service or to inform you about relevant news, something you always can opt out from receiving. If your company does not want to be listed publicly as a customer or reference contact us to be removed.
What Others May Do With Your Information
Technocad does not share, rent, or sell any personally identifying information provided through our Site (such as your name or email address) to any outside organization for use in its marketing or solicitations.
Technocad may also share aggregate information about its customers and its web site visitors to advertisers, business partners, and other third parties. For example, we might share that our users are “x” percent Desktop PCs users and “y” percent Mobile users. None of this information, however, will contain personal, identifying information about our users.
Third Party Links
technocad.co.za does provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave technocad.co.za, Technocad cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.
At times, we may use a feature on your web browser to send your computer a “cookie”.
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
You can control and/or delete cookies as you wish. For details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
Third parties may serve content and advertisements, collect information directly from visitors, and place or recognize cookies on visitor’s browsers.
Retention of Data
We will retain your Personal Data only for as long as is necessary. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Children’s Privacy Protection
Technocad is sensitive to the heightened need to protect the privacy of children under the age of 13. The vast majority of the material on our web site is not intended for children and is not targeted to children under the age of 13. We do not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.
Transfer Of Data
Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Disclosure Of Data
- Disclosure for Law Enforcement. Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)
Technocad may process your Personal Data because:
- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests and it’s not overridden by your rights
- For payment processing purposes
- To comply with the law
Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Technocad aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Data.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where Technocad relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
The payment processors we work with are:
Changes to this Policy